Client Solutions Manager
Location : New York, USA
department : sALES
Type : Full Time, $70,000-$80,000
Minimum Experience : mID/Senior
ABOUT FOOTBALLCOFootballco is a global, football focused, digital platform with an ambition to own the entire non-live football landscape worldwide and become THE digital destination for all football fans across the globe. Combining some of the most forward-thinking minds in football, an award winning creative and production function, as well as digital platforms that are loved by 400M fans globally, Footballco aims to own the digital fan ecosystem across the world’s biggest sport.
With 300 permanent employees across the world, Footballco is a diverse, disruptive, brave, dynamic, agile and fun organization. Our work-hard, play-hard attitude supports these values – with the football fan always front of mind, leveraging a world class tech platform and our track record of being first to market. We connect fans to football and brands to fans.
ABOUT the roleWe are looking for an experienced Client Solutions Manager to join our exciting and expanding commercial department, reporting into the Vice President, Commercial & Operations.
Based in our New York office, the role will be multifaceted with responsibility to manage new & existing stakeholder relationships in the US, be at the forefront of delivering new market initiatives, help the sales team drive revenue numbers and be responsible for implementing the strategy & delivery of client campaigns.
Our commercial team is responsible for producing best in class partnership solutions for our channels and brands. You’ll be joining a team with a start-up mentality, hungry to create and execute top class soccer partnerships and grow the sport in the U.S.
The successful candidate will be familiar with the full campaign life cycle from pitch right through to completion and is comfortable working on both sides of the fence depending on business needs.. They’re strong communicators with immaculate project management and problem solving skills who work well on a deadline and thrive when the ball is handed to them for that extra time spot kick.
This person knows the importance of top level client service and has experience working with clients and stakeholders at all levels.
The ideal candidate can take any project that is handed to them from media campaigns to large scale VIP events and seamlessly deliver from end to end!
We are looking for a versatile delivery superstar! If you’ve spent a number of years working within an agency, rights holder or brand, conceptualising and delivering digitally and socially led football content marketing campaigns targeting sports fans; and if you truly understand the sports media landscape and the power of social media to engage with fans – then we want to hear from you!
This is your chance to be part of something very special.
WHAT YOU WILL BE DOING
Strategy & planning – work with the sales, strategy, planning and creative teams to support in putting together innovative digital marketing campaigns to sell into clients
Campaign & Partnerships activation – deliver North American campaigns and partnerships and ensure they over deliver against predefined objectives & KPIs within allocated budgets.
Delivery & Project management -covering anything and everything within the commercial department from media partnerships to fan parties, adopting and developing processes and tools to ensure seamless and timely delivery of projects
Creative understanding - guide content and creative teams using your understanding of media platform formats and styles of creatives that work best on each platform
Stakeholder management - develop a detailed understanding of all stakeholders, your clients ecosystem and build relationships both internally and externally on a cross-functional level. Work with the wider North American team to highlight new opportunities; whilst managing existing partner relationships with agencies, rights holders, publishers, clubs & bands
Campaign optimisation & reporting – keep across all campaigns to ensure they are performing and being optimized. Creation and delivery of timely and accurate reports – highlighting key learnings and insights that will ensure we are constantly evolving and progressing our approach. Create reports and case studies that help Sales teams to showcase Footballco’s capabilities.
Up sell & renewals – ensure we are perfectly positioned off the back of successfully delivering campaigns to renew and always seeking for opportunities to unlock new projects and briefs
Team management – work closely with the VP, Commercial & Operations to ensure we uild a team and culture that ensures everyone is clear in which direction they are pulling and incentivised to go the extra mile as well as managing and developing future junior team members
WHAT YOU HAVE
At least 5 years’ experience working in a senior account handling role within an agency, right holder or brand environment preferably in sport
Extensive knowledge of media, digital marketing and the social media space
Experience of working with brands, leagues or broadcasters
Excellent organisational and project management skills with the ability to juggle and prioritise multiple clients and tasks
Delivering compelling client presentations
Managing finance including budget tracking, reconciling and invoicing
Strong attention to detail
Excellent people management and communication skills with the ability to communicate and collaborate at all levels
Ability to work across multiple teams
A high degree of self-motivation
A committed, positive and proactive approach
Strong commercial awareness
Strong interpersonal skills and a good attitude to help build culture on a new team
Footballco is a global organization and as such we are fortunate to have employees across a diverse range of backgrounds. We aim to build an environment that is inclusive to all and where everyone feels empowered to be their authentic self.
Footballco is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category.