Ad Ops Manager
Location : UK, London
Department: Revenue Operations
Type : Full Time
Minimum Experience : Mid Level
ABOUT FOOTBALLCOFootballco is a global, football focused, digital platform with an ambition to own the entire non-live football landscape worldwide and become THE digital destination for all football fans across the globe. Combining some of the most forward-thinking minds in football, an award winning creative and production function, as well as digital platforms that are loved by 400m fans globally, FC aims to own the digital fan ecosystem across the world’s biggest sport.
With 300 permanent employees across the world, FC is a diverse, disruptive, brave, dynamic, agile and fun organisation. Our work-hard, play-hard attitude supports these values – with the football fan always front of mind, leveraging a world class tech platform and our track record (since PERFORM) of being first to market.
We connect fans to football and brands to fans, come join us and be a part of it!
ABOUT THE ROLE
This Role will be based in London working US Hours (New York)
The AdOps Manager is responsible for the technical oversight, successful delivery, and continuous improvement of ad campaigns across Footballco’s portfolio of websites and apps.
Sitting in a global team, this role plays a key part in the setup, monitoring, troubleshooting, and performance analysis of campaigns across display, video, and app environments.
This role will also work closely with the programmatic team to deliver projects, set-up partners and drive revenue. This is a hands-on role suited to someone who is solutions-oriented, technically strong, great communicator, analytical and highly proactive.
You’ll collaborate closely with commercial, product, and dev teams across multiple regions and lead on projects to streamline operations or enhance performance. While not a people management role initially, there is potential for this to evolve.
WHAT YOU’LL BE DOING
Implement, monitor, and optimise ad campaigns across display, video, and app
Provide end-to-end support for trafficking, troubleshooting, QA testing, and 3rd party tag implementation
Troubleshoot technical issues and provide actionable solutions
Work collaboratively to ensure campaigns are launched effectively and perform against KPIs
Proactively identify delivery risks or underperformance, provide solutions and resolve concerns
Provide internal and external technical support for campaign related issues, site projects, replatforms, etc.
Conduct regular discrepancy checks & troubleshoot any technical issues
Deliver campaign reports and regular metric based reporting to all areas of the business
Support billing reconciliation and tracking discrepancies where required
Understand, help evolve and document internal operational processes and recommend improvements
Manage and prioritise own workload, take ownership of all assigned tasks and provide output within the deadlines
Identify and escalate issues ahead of time to help reduce financial implications
Lead or contribute to regional and global operational projects
Remain flexible and available to support ad operations across all regions
General:
Comply with all relevant internal rules, policy and procedures
Provide support to the Head of AdOps and team in implementing programs and executing operational and organizational objectives
Undertake any other such duties or general tasks and hours of work as may reasonably be required and to work in other locations within the Company
WHAT YOU HAVE:
Significant experience in ad operations technical role, including trafficking, site tagging, audience management and MCM management
Strong understanding of ad operations workflows and technologies
Excellent troubleshooting skills and a solutions driven mindset
Familiarity with debugging techniques and the ability to use web develop tools to network trace errors
High Attention to detail, accuracy, and reliability
Strong organisation and project management skills, including the ability multitask, to prioritise across multiple simultaneous workstreams and to communicate to colleagues
Highly organised, with the ability to prioritise and efficient in time management
Proactive, able to take initiative and work independently
Significant proficiency in Excel
Ability to innovate and think critically to look for and drive improvements on processes and tools
Experience with Google suite of products, especially Gmail, Docs, Sheets, and Slides
Experience working with ADvendio or other CRM/OMS systems
Experience working with various ad technologies such as DMP, ad verification, OMS, programmatic partners
Positive attitude and enthusiastic
Desirable:
Spanish or Portuguese language skills (for LATAM support)
Experience & understanding of paid social is a HUGE plus
Experience & understanding of JavaScript, CSS, HTML5 and responsive design
Knowledge and understanding of online advertising sales, including programmatic technologies
Use of analytics tools (e.g., Google Analytics, Core Web Vitals)
Experience
Footballco is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, colour, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category.